Residential Contractors Rely Heavily on Reputation
McCoy Homes is a small, family owned company. We do not have a massive sales force that will “hit the streets” to drum up construction business for us. We have to rely on our customers to refer their neighbors, their friends and their family.
Therefore, we have to make sure that they are proud of the work that we do for them. They have to want to show off their custom home or their renovation. In the end, they have to like us, too!
In a letter discussing corporate responsibility, Virginia M. Rometty, President and CEO of IBM wrote, “The measure of any enterprise or institution in now what it says about itself, but what others say about it and whether they choose to affiliate with it…”
At McCoy Homes, we could not agree more. Over the years, we’ve asked our clients to give us their feed back. This is what they have said…
Unlike Any Other Contractor
“Working with McCoy Homes was a pleasure. They kept us well informed of what was going to happen at our house and when. They negotiated directly with our insurance company and made sure we were treated fairly and our house was fixed correctly. Not only did they make sure the construction was done professionally, they also made sure our house was left in great condition afterwards. McCoy Homes sent their cleaning crew to make sure there was no evidence of construction once the job was complete. We were so happy with the job McCoy Homes did, and they were unlike any other contractor we had dealt with in the past. We will for sure call McCoy Homes for any future contractor needs.”
—Rob and Alisha Coburn
Great Experience!
This was my second time to build a custom home. With my busy work schedule, I was concerned about the time commitment that it would take to do this. I was pleasantly surprised at how easy it was! Making choices for my home was fun, the showroom had a large variety of quality selections. Jillian was wonderful, she learned my tastes and preferences, and was prepared at every decorator meeting to make it go smoothly and quickly. My home was completed on schedule! My home is beautiful and the workmanship was superb! My favorite feature is the gorgeous shower in the master bath! The McCoy Homes team was professional and super easy to work with, always returned my calls and addressed my needs. After the sale, they continued to be responsive when I have needed something or just had a question. It was a great experience and I would highly recommend the McCoy Team!
— Susan Kerr
Far Exceed Any Other Builder
“Throughout the entire process, McCoy Homes was wonderful to work with, listening to any ideas I had an answering all my questions. Buying a new home is always a little scary, but McCoy Homes assured me that all my expectations would be met and more. The details they put in all their homes far exceed any other builder I have used or seen before. I would use McCoy Homes again in a heartbeat and would recommend them to anyone looking to build their new home. I couldn’t have asked for a better home for my family.”
—Kerry Rickerd
A Pleasure To Work With
We have recommended several of our friends to use McCoy Homes as a builder, and we will continue to do so. We could not have been more pleased with them. This was our first time to build a custom home, so we really needed someone who understood our needs, took time to explain things to us all along the way and helped us when we had to make difficult decisions. We really appreciated the fact that they took time and used patience with us, even though they knew we were inexperienced in this process.
The entire team at McCoy Homes was a pleasure to work with. We had no idea how many folks were going to play a major role, but all the way from the framing crew (Bobby), to the lead foreman (Keith),the designer, and the various subcontractors, they all made it a satisfying experience for us. This is a reflection of the McCoy Homes team from the top down. If you want a great custom home built by a builder that will listen to your dreams and needs, then we recommend McCoy Homes. You will be glad you called.
— Mike and Pam Talley
Building with McCoy Homes was Awesome
Building with McCoy Homes was an awesome experience! Everyone on the McCoy team was a joy to work with. Any concerns or questions we had were addressed quickly and completely! We would definitely build with them again.
Thank you McCoy Homes
— The Yommers
On Time and Under Budget
“My company needed some work on the facade of our corporate headquarters, so I called the usual general contractors to discuss the project. After a week of no returned calls, answering machines, and hearing, ‘We couldn’t get to it for six months” and even, ‘It’s not big enough for us,’ I called McCoy Homes, who had done the framing and a good deal of the finish work in my North Chattanooga home. I was shocked when he said he’d come by my office immediately to discuss the project. From the day his crew showed up until they left, we were on time and under budget.”
—Chuck McDonald, Corporate Vice President and Treasurer
Harwood International Corporation
Chattanooga, TN
Amazed At The Transformation
“Everyone who visits us is amazed at the transformation of our home. It was older and lacking in details, with some structural problems, too. The McCoy Homes team tackled each issue with care and ease. Their vision for the end product is amazing. I highly recommend their crew to any of my friends and family interested in a remodel or new construction.”
—The Jost Family